Quality is an ongoing process for continuous improvement and achieving customer satisfaction which is our motto. Quality of our every action by the organization is responsible towards the same. Apart from product quality which is essential, quality of actions and response by all organizational departments right from marketing, execution, production, QA/QC, packing, commercial, after sales service and customer care, etc.
At GIC, we are dedicated and committed to maintaining our reputation as the largest manufacturer and supplier in the field of Pressure, Temperature, Level and Flow instruments.
Our in-house quality control laboratories are well equipped with the latest world-class testing and inspection facilities and our qualified quality experts ensure strict compliance of manufactured instruments with various international standards and client specifications. Our in-house quality/calibration laboratories for Pressure, Temperature and Flow instruments are certified by NABL ( National Accreditation Board for Testing and Calibration Laboratories under Department of Science & Technology, Government of India).
We recognize the principal elements in sustaining market leadership to be “Quality Products, Quality Performance, and Quality Service”
It is our objective, therefore to ensure that customer’s requirements, are fulfilled in every respect – right first time and further improved next time.
All employees are fully committed to continuing implementation of Quality Management System – ISO 9001: 2015.
Quality Responsibility
Quality in action is the responsibility of the entire organization and top management plays important role. The top management ensures that quality objective is communicated to all levels of organization as well as all resources are available to fulfil the quality responsibility. The way we deal with employees, customers and our suppliers is part of our quality responsibility.
Staff Responsibility
People define the organization. At GENERAL INSTRUMENTS all employees are empowered to align themselves to meet customer satisfaction and quality goals with the most innovative solutions meeting technical and economic feasibility. Each employee is an owner of his task and this leads to self-motivation.
Irrespective of hierarchy in the organization, each employee is respected for his suggestions, implementation, and contribution towards the organization and quality goals. Ensuring “Right product at Right Time” and “safety for all” are essentials for our plant operations.
Suppliers
It is essential for manufacturing organizations to establish partnerships with suppliers who understand the importance of commitment, integrity and quality. We thank our suppliers for understanding our business objectives and support us with most techno commercially feasible products. Each supplier is selected meeting our Quality management system procedures framed to meet the supplier requirement as well as regular checks on the process and quality are implemented to ensure flawless deliveries to us.